Shipping & Delivery Policy

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At Smyle, we aim to deliver fresh and high-quality bakery products to our customers in a safe and timely manner. Please review our delivery terms below.

1. Delivery Areas

Delivery availability depends on location and order size.
We currently offer:

• Local delivery (nearby areas)

• Pickup from our store location

For delivery details to your area, please contact us directly.

2. Delivery Timings

Orders are usually delivered during working hours.
Delivery time may vary depending on:

• Product availability

• Distance

• Weather and traffic conditions

We will always try to deliver your order as soon as possible.

3. Delivery Charges

Delivery charges may apply based on location and order value.
Charges, if applicable, will be shared at the time of order confirmation.

4. Order Processing

Orders are prepared fresh.
Once an order is confirmed:

• It cannot be changed or canceled after preparation has begun.

• For bulk or large orders, we may require advance notice.

5. Self Pick-Up Option

Customers may choose to pick up their order directly.
In this case:

• Please arrive within the given pickup time

• Store staff will assist in handing over the order safely

6. Failed Delivery Attempts

If the delivery cannot be completed due to:

• Incorrect address

• Unreachable contact number

• Customer not available at delivery time

The order may be marked as delivered or may require an extra delivery fee for reattempt.